Financial Services in a 'COVID Normal' World
21 January 2021 (Thursday), 3:00pm – 4:00pm (Hong Kong Time)
CPD Hour : 1 hour
HKIB CPD (except AAMLP and CAMLP holders) / SFC CPT / PWMA OPT

While the full impact of COVID is yet to be determined, the adverse impact will surely continue for some time. Banks need to be more agile in addressing these emerging challenges.

This event will look at how the macro trends are re-shaping the nature of the industry as banks are facing profound changes driven by rapidly evolving customer behaviour and expectations, emerging technology and shifting competitive landscape.

The event will explore how the industry should be responding to a new reality, such as speeding up their digitalization, cost transformation and reforming operational models. Our guest speaker will look at what's in store for 2021 and where the greatest opportunities are.


Partner, Banking and Capital Markets Leader for Hong Kong

David leads EY’s Banking and Capital Markets practice for Hong Kong. In his 20 year career in the banking sector he has held industry and consulting positions in the UK, New York, Singapore and Hong Kong markets and has been based in Asia since 2013. David advises international and locally based banks and securities firms on complex regulatory and business change initiatives. Some of his current areas of focus with clients include ESG, cross-border business growth initiatives, booking model transformation and banking conduct frameworks. David is a frequent participant in a number of industry associations on behalf of EY and engages regularly with the HKMA and SFC on regulatory themes relevant to banking. He holds a law degree from the University of Glasgow in the UK.

Who Should Attend?

CEOs, CFOs, COOs, CMOs, CIOs, CROs, CDOs, business line leaders, risk management professionals, IT Professionals, Data Analysts, Operations Specialists and banking practitioners who need to understand data analytics (Priority enrolment for HKIB Professional Members of relevant job scopes).

Registration is FREE, but subject to approval. Please register online or send an email to We will send you a personalised link to join the webinar should the registration is successful.

Enquiries:  Ms Trista LEE, Tel: (852) 3983 2305, email: